Privacy Policy
This policy explains what personal information Netima Online (netimaonline.com) collects, why we collect it, and how we look after it. We follow the Nigeria Data Protection Act 2023.
What we collect
- Details you give us when you order or create an account: your name, phone number, email address and delivery address
- Your order history and messages you send us, including on WhatsApp
- Basic information about how you use our website, collected through cookies
We do not store your card details. Card payments are handled securely by our payment provider.
How we use it
- To process, deliver and confirm your orders
- To contact you about your order, exchanges or questions
- To send you offers and new arrivals, only if you agree to receive them; you can unsubscribe at any time
- To understand how people use our website and improve it
Who we share it with
We share only what is needed with the companies that help us run the shop: delivery partners (your name, phone number and address), our payment provider, and website services such as hosting, analytics and email. We do not sell your personal information.
Cookies
Our website uses cookies to keep your cart working, remember your preferences, and measure visits. Some cookies come from services such as Google, Facebook and Pinterest. You can block or delete cookies in your browser settings, but parts of the shop, such as the cart, may stop working.
How long we keep it
We keep order information for as long as we need it for our business, accounting and legal records. You can ask us to delete your account at any time.
Your rights
You can ask to see the information we hold about you, correct it, or delete it. Email admin@netimaonline.com and we will respond as soon as we can.
Contact
Netima Online, Lagos, Nigeria. Phone: +234 803 334 9015. Email: admin@netimaonline.com.